Privacy Policy

1. Introduction

Welcome to FitGenius ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide when using our Service, including:

• Account Information: Name, email address, phone number
• Health & Fitness Data: Age, gender, height, weight, fitness goals, dietary preferences, activity level, medical conditions, fitness experience
• Payment Information: Processed securely through Epoint (we do not store your full payment card details)

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and store information

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Payment processors (Epoint) confirming transaction details
• Analytics providers (if applicable)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: Generate personalized fitness and nutrition plans based on your questionnaire responses
• Process Payments: Handle transactions securely through our payment partner
• Communication: Send you order confirmations, plan delivery, and support responses
• Improve Service: Analyze usage patterns to enhance user experience and plan quality
• Legal Compliance: Comply with applicable laws and regulations
• Security: Detect and prevent fraud, abuse, or security incidents
• Marketing: Send promotional emails (you can opt-out at any time)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Account and questionnaire data: Retained while your account is active
• Transaction records: Retained for 7 years for accounting and legal purposes
• Usage data: Typically retained for 2 years

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure database storage with access controls
• Regular security audits and updates
• Payment processing through PCI-DSS compliant providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise any of these rights, please contact us at contact@fitgenius.top.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze site traffic and usage patterns
• Improve site functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We ensure appropriate safeguards are in place to protect your information when transferred internationally, in compliance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your CCPA rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing: Consent, contract performance, legitimate interests
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority
• All rights listed in Section 7 of this policy

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all legitimate requests within 30 days.